 SHIPPING AND RETURN POLICY  
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SHIPPING AND RETURN POLICY
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PLEASE NOTE, the Google Buy it Button is for SINGLE PURCHASES and the lower 48 USA (purchases outside the lower 48 can still use Google checkout, but will be billed for additional shipping) please use our Standard PAYPAL shopping cart for multiple purchases (it accepts all major credit cards and e –checks).
If you do not wish to use our PayPal shopping cart or are having trouble with it, we now take phone in orders. We however are not available 24/7, but will return your phone call as soon as possible. Carl: 541-761-2420 Steven: 541-218-4350 or Misti: 541-761-1585. Compare our flat rate shipping to others (see the bottom of the page for rates), as our REAL COMBINED price is often less than others even when our product may be slightly higher! Please see this page for our FULL return policy: RETURN POLICY We do not have a shipping button for express shipping as we get discounts from Fedex that we pass along to the customer, therefore we process all express shipments by phone or email. Email us at info@americanaquariumproducts.com and provide us the exact items and your postal code and we will get back ASAP. Prices generally start at $15 for 2nd day and $28 for next day air (for 1-2 lb packages). Next Day or Second Day Air sales must be posted by 1:00 PM Pacific Time in order to be processed for delivery the next day (please place a phone order for next day air) OUR STANDARD SHIPPING RATES (2-6 Business days in the USA lower 48 states) ARE AS FOLLOWS: .01-$9.98 =$6.95 $9.99-$29.99 = $7.95 $30.00-$49.99 = $8.95 $50.00-$89.98 = $9.95: $90.00 and up = $10.95 For Other USA States and Territories: (Via USPS Priority or First Class Mail) .01-$9.98 = $7.45 $9.99-$24.99 = $9.45 $25.00-$49.99 = $12.95 $50.00-$79.98 = $19.95 $79.99 and up = $26.95 (Additional charges may apply to larger/heavy shipments) We now have shipping calculations to CANADA: (Via USPS Priority or First Class Mail) .01-$9.99 = $8.95 $10.00-$24.99 = $15.95 $25.00-$49.99 = $21.95 $50.00-$79.98 = $29.95 $79.99 and up = $36.95 (Additional charges may apply to larger/heavy shipments) FOR INTERNATIONAL SHIPPING (Outside of Canada) or additional shipping to PO Boxes, please email us for a quote or we can send you PayPal money request for additional shipping. *Additional charges may apply to shipments over 2 lbs. to PO boxes. PLEASE try and provide us a regular shipping address whenever possible. WE DO NOT GUARANTEE purchases shipped to PO boxes. Our preferred shipper is Fedex Ground due to guarantees, customer service and reliability. Please see this link for ground time in transit to see if you need expedited shipping: "Fedex Ground Delivery Map" *Most of our packages between 1-2 lbs. are shipped Priority Mail in the USA, and will generally arrive in 2-3 business days (Mon. – Sat.), so next or second day is not generally necessary for these (although we often have requests for next day air of aquarium medications). Larger packages (over 2-3 lbs.) are shipped Fedex Ground (our preferred shipper) which is 1-5 business days. International Shipments ship via USPS International First Class or Priority Mail (depending on weight) *Very light packages are shipped via First Class (which is usually only one day slower than Priority), night lights, UV bulbs, in particular ship better in First Class than Priority Mail (less broken night lights). Yes First Class costs us less, however our time is valuable and we have to stand in line for these shipments. *Limit [2] Azoo Plant Grower Bed (12 lb.) per order due to shipping costs incurred by weight. *Google Checkout is for purchases in the lower 48 USA. You may still use Google outside of these areas, however we will send you a money request for the difference in shipping. Also Google Checkout has the shipping charges already added. We try to ship every order by the next day whenever possible [sometimes the same day], If there is any delay, we will email you. [See our feedback on eBay on our fast shipping]. We accept checks and money orders, please allow extra time for clearance of the check and please leave us your email or phone number so we can let you know your purchase is on the way. If you need to send any of our products as a last minute gift, email us at info@americanaquariumproducts.com and we will let your recipient know their gift is on it's way.  For ground delivery time in transit, please use the map on this page (please click the picture)| Payment Confirmation | Specials | Additional Shipping | Subscriptions | Fedex-Ground | Return Policy | | Return Home | Downloads | Shipping and Return Policy | Contact Us | Great Links | Aquarium_Information | |
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